Refund policy

Returns: Accepted within 7 business days of product arrival at destination, and if items are unused and in original packaging.

Refunds: Processed after item inspection. Approved refunds will be issued to your original payment method.

Exchanges: Only for defective or damaged items.

Return Shipping: Customers cover return shipping costs unless the issue is on our end.

Non-Returnable Items: Gift cards, custom items, and perishable goods.

For return requests, email us at Hello@ThruWare.com.